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FAQ Page

Frequently Asked Questions at J & B Auto Locksmith

Welcome to the FAQ section of J & B Auto Locksmith! We understand you might have questions about our services, and we're here to provide clear, helpful answers. Whether you're facing a lockout or need to upgrade your security, we've got you covered.

General Questions:

What are your hours of operation?

J & B Auto Locksmith operates 24/7, ensuring we're available for emergencies and regular services anytime.

Do you offer 24/7 emergency services?

Absolutely! We provide round-the-clock emergency locksmithservices for all locksmith needs.

How long does it typically take to respond to a service call?

We strive for rapid response times, typically reaching most locations in Rockville and surrounding areas within 30 minutes.

What is your service area?

We cover all of Rockville and extend our services to nearby areas, ensuring a wide reach for our customers.

Do you offer upfront pricing estimates?

Yes, J & B Auto Locksmith provides upfront pricing estimates to maintain transparency with our customers.

What are your payment methods?

We accept various payment methods, including cash, credit cards, and digital payments for convenience.

Are you licensed and insured?

Yes, we are a fully licensed and insured company, providing you with trusted and secure services.

Lockout Services:

I'm locked out of my house/car/business. Can you help?

Absolutely! J & B Auto Locksmith specializes in unlocking homes, cars, and businesses without causing damage to your property.

How much does it cost to unlock a door/car?

The cost varies depending on the lock type and urgency. We offer competitive pricing and will provide an estimate before proceeding.

Do you damage the lock when unlocking it?

Our skilled technicians use techniques that typically allow us to unlock without damaging the lock.

Can you rekey my locks after I'm locked out?

Yes, we can rekey your locks post-lockout, enhancing your security and peace of mind.

Key Services:

I lost my keys. Can you make new ones?

Yes, we can create new keys for homes, cars, and businesses, even without the original key.

How much does it cost to make a new house key/car key?

Pricing varies, but we provide affordable options for key making and replacements.

Can you program transponder keys?

Yes, we specialize in programming transponder keys for modern vehicles.

Do you offer key duplication services?

Yes, J & B Auto Locksmith provides quick and accurate key duplication services.

Lock Services:

I need my locks repaired/replaced. Can you help?

Absolutely! We offer comprehensive services for repairing and replacing locks to secure your property.

How much does it cost to repair/replace a lock?

Costs vary based on the lock type and labor involved. We'll provide an estimate upfront.

What types of locks do you install?

We install a wide range of locks, from traditional to high-tech security systems.

Can you recommend a good lock for my home/business?

Sure! We'll assess your needs and recommend the best lock for your security requirements.

Do you offer high-security locks?

Yes, we provide high-security lock options for enhanced protection.

Security Services:

How can I improve the security of my home/business?

We offer consultations to evaluate your security needs and recommend appropriate upgrades.

Do you offer security system installation?

Yes, we install various security systems to meet your home or business security needs.

Can you rekey my locks to increase security?

Definitely. Rekeying is an effective way to increase security without complete lock replacement.

What are some common security vulnerabilities I should be aware of?

We can help identify vulnerabilities like outdated locks, lack of deadbolts, or poor-quality door frames.

Additional FAQs:

Do you offer discounts for seniors/military/AAA members?

Yes, J & B Auto Locksmith offers discounts for seniors, military personnel, and AAA members.

What is your cancellation policy?

We understand plans change. Our cancellation policy is flexible, with no penalty for rescheduling.

Do you offer warranties on your services?

Yes, we provide warranties on our services and products for your assurance.

Can you provide references?

Certainly! We're happy to provide references from our satisfied customers.

What are the customer reviews like for your business?

Our customer reviews are overwhelmingly positive, reflecting our commitment to quality service and customer satisfaction.

In Conclusion:

Thank you for considering J & B Auto Locksmith for your locksmith needs. We are dedicated to providing the highest quality service with a focus on customer satisfaction and security. If you have any more questions or need our services, please don't hesitate to contact us. We're here to help, anytime, any day.

J & B Auto Locksmith
Hours: Monday through Sunday, all day
Phone: 240-800-0044 [map & reviews]
Dispatch point: 104 England Terrace, Rockville, MD 20850
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